Need help with the ChATs iOS app? You’ll find answers below and ways to contact our support team.
This page provides support information for the ChATs iOS application available on the Apple App Store.
Contact
Email Support
đź“§ admin@chats.cool
This email is monitored by our support team.
Please include: device model, iOS version, app version (if known), and a short description of what happened.
Common Requests
- Login issues (Google / Apple / Email)
- Bug report (screenshots help!)
- Feature request
- Account help and data deletion requests
FAQ
What is ChATs?
ChATs is an iOS app that lets you chat with multiple AI models in one conversation and compare answers in one place.
Do you support “Continue with Google” and “Continue with Apple”?
Yes. If you can sign in on the website but not inside the iOS WebView app, see Troubleshooting.
Where can I find the Privacy Policy?
Here: Privacy Policy
Troubleshooting
I sign in with Google/Apple and it opens Safari instead of returning to the app
This behavior can occur in WebView-based iOS apps during authentication.
- Make sure you’re using the latest TestFlight build or the latest App Store version.
- If it opens Safari: try closing Safari and returning to the app, then try sign-in again.
- If it still doesn’t return to the app, email us and mention
OAuth redirect / WebView.
I signed up but I’m still not logged in
- Try logging in again with the same provider you used to sign up (Google/Apple/Email).
- Verify your email if you used Email signup.
- If you’re using a VPN or iCloud Private Relay, try disabling temporarily and retry.
The app shows a blank/white screen
- Close the app completely and reopen it.
- Check that you have an internet connection.
- If it happens consistently, email us with the exact steps to reproduce.
Privacy & Data
Request account or data deletion
Email admin@chats.cool with the subject:
Delete My Data.
Please send the request from the email address associated with your ChATs account (if applicable) to help us verify ownership.
More details
See our Privacy Policy.